Social Login

Social Login allows WiFi visitors to access the Internet using a supported social network account.

WiFi Hotspot includes default social applications, so in most cases you can enable social login without creating your own developer application.

The information available after authentication depends on the selected social network, user permissions, and the provider's current privacy and API policies.

Add Social Login to a Splash Page

To enable Social Login:

  1. Open Splash Pages.

  2. Select the Splash Page you want to edit.

  3. Open the Login tab.

  4. Click Logins.

  5. Locate Social Network.

  6. Click Add.

  7. Configure the available social networks.

  8. Save the Splash Page.

Visitors will then see the enabled social login options when they connect to the WiFi network.

Select Social Networks

Choose which supported social networks should be available to guests.

Only enable the providers you intend to support.

Providing a small number of relevant login choices usually creates a simpler guest experience than displaying every available social network.

Default Social Apps

WiFi Hotspot includes default social applications for supported providers.

Using the default applications is the recommended option for most installations because it avoids the additional setup and maintenance required for your own developer applications.

Social network providers can change their authentication requirements, APIs, permissions, and application policies independently of WiFi Hotspot.

Custom Social Apps

Enable Custom Apps only when you need to use your own social application and credentials.

Depending on the provider, you may need values such as:

  • App ID

  • Client ID

  • App Secret

  • Client Secret

  • Redirect or callback URL

Creating and maintaining a custom social application is controlled by the individual social network provider.

For setup guidance, see Custom Social Login Apps.

That guide explains the general configuration process and directs you to the current official documentation for each social network.

Customize Social Login Buttons

Social login buttons can be customized to better match your Splash Page design.

Depending on the available configuration, you can select:

  • Button shape

  • Button size

  • Header text displayed above the social login options

When the default translated header is used, WiFi Hotspot can display the appropriate wording according to the supported user language.

If you replace the default text with your own wording, the same custom text is displayed instead.

After making changes, click Save.

Social Login and Walled Garden

A guest must be able to reach the selected social network's authentication services before receiving full Internet access.

For this reason, the required authentication domains must be allowed through the router, gateway, access point, or controller walled garden when necessary.

Social networks can change the domains and services used for authentication over time.

Do not rely permanently on old static domain lists. Use the current requirements for the selected provider together with the configuration guide for your network equipment.

Test Social Login

Always test each enabled social network before making the Splash Page available to guests.

  1. Connect a test device to the guest WiFi network.

  2. Confirm that the Splash Page appears.

  3. Select the social login option.

  4. Choose one of the enabled social networks.

  5. Complete authentication.

  6. Confirm that the visitor returns successfully to the WiFi login process.

  7. Verify that Internet access is granted.

  8. Confirm that the user session appears in the WiFi Hotspot dashboard.

  9. Repeat the test for every enabled social network.

Test with a normal user account, not only the developer or administrator account associated with a custom social application.

If Social Login Stops Working

Social authentication depends on external providers, so a previously working login method can sometimes stop working even when the WiFi Hotspot configuration has not changed.

Check:

  • Whether the social provider is operational.

  • Application status when using Custom Apps.

  • App or Client credentials.

  • Redirect or callback URL.

  • Required permissions or scopes.

  • Provider approval or verification status.

  • Walled garden access.

  • Recent changes announced by the social network.

When using a custom application, always use the social provider's current official developer documentation when troubleshooting authentication changes.