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Zyxel Nebula Cloud

This article describes the installation and configuration steps for the Zyxel Nebula Cloud controller.

Connecting

Create an account in https://nebula.zyxel.com/

Create an Organization and Site.

Add your Nebula devices in Organization-wide > License & inventory > Devices then click +Add.

Input the following then click Next.
MAC address:
Serial number:
Name:

Go to Access point > SSID advanced settings.

Go to Network access > Security options then Set to Open.

Go to Network access > Sign-in method > Sign-on with Set to My RADIUS server.

Go to Network access > RADIUS server. 

Americas:
add 13.92.228.228,
Authentication port: 1812

Europe & Global:
add 109.245.64.94
Authentication port:1812

Go to Network access > RADIUS accounting

Americas:
add 13.92.228.228 
Accounting port: 1813 

Europe & Global:
add 109.245.64.94
Authentication port:1813

Save changes.

If you need help with configuration, please go to starthotspot.com and contact our tech support. We’ll be glad to help you.

Updated on February 4, 2026

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