Comfast
This section describes actions that might damage your device or firmware. Proceed with care! You have to match the exact AP / WiFi router version to prevent issues!
1. Do not power off the router during the HotspotOS installation, as it can cause the device to crash or become unusable.
2. Some AP models require 10 to 15 minutes to boot after initial installation. Please be patient and wait until the device flashing is finished ( led indicator stop blinking).
3. Do not flash APs over WiFi, use an ethernet cable to connect to the AP.
4. Certain AP models cannot be restored to stock firmware. With such devices proceed at your own risk.
Please select a model and download HotspotOS.
DownloadHotspotOSConfigurationTroubleshoot
Connecting
Connecting
Please reset the AP / WiFi router to factory settings to avoid problems with some previous configuration.
Connect PC computer to Comfast router web interface.
Be sure and untick Keep settings option before HotspotOS installation.
Go to the Firmware upgrade section, select file, and press Upgrade.
The HotspotOS installation procedure can take a few minutes.
During this process, you will see information about the processing.
Do not power off the router during the HotspotOS installation, as it can cause the device to crash or become unusable.
Reconnect LAN cable or Disable/Enable NIC card in order to get new valid IP address in 10.200.0.x range from router.
Configuring parameters
Configuring parameters
Start your browser and in URL field type http://10.200.0.1:8089/ to login to HotspotOS.
Username: admin
Password: admin
Press the Login button to access to Status tab.
On the HotSpotOS Status page, you can check AP MAC address, Public IP, device Uptime, Radius and Cloud status, and a number of users connected to AP.
The MAC address of your AP will be used in the SignUp process.
During SignUp, after typing HotSpot name, select as HotSpot model HotspotOS, and add your MAC address from the Status tab.
From the Setup page configure your AP.
The Hotspot is started and the Autostart and Inactivity Logout options are active by default.
Inactivity Logout is set to 900 sec. Inactivity period defines how long will the device stay logged-in without activity. This prevents repeated logins if the connection temporarily breaks.
IP-based Authentication is used to switch AP domain ap.wifihotspot.io to 10.200.0.1
It is recommended to disable this option to avoid issues with https-based websites.
Radius Timeout – 8sec
Auto Update – enabled
Master/Slave mode
One AP will manage access and roaming for all other APs.
Enable only if multiple APs are installed in a location.
By default as Network WAN Connection is set DHCP, but you can choose network protocol based on your needs. Our recommendation is to use DHCP Network Protocol.
WiFi channels – Eleven channels are designated in the 2 GHz range, spaced 5 MHz apart from each other. Those eleven channels in the spectrum are allowed anywhere in the world.
DNS – Custom
IP – 10.200.0.1
Please note, if the DNS IP address isn’t 10.200.0.1 the whitelist will have no effect.
Save changes.
From the SSID tab, you can Enable SSID 1 and 2.
Configure the SSID name and enable it.
Secondary SSID 2 is mostly used for staff WiFi with WPA2 password but you can also enable Hotspot on it.
If you want to use Social network login feature or Paypal as payment gateway, enable it on the Whitelist tab and Save changes.
You can also whitelist websites based on URL, IP, or MAC.
From the System tab, you can flash HotspotOS image and change the Admin password.
When you finish setup, restart the AP / WiFi router to apply changes.
Comfast HotspotOS Download
COMFAST CF-E5
Download HotspotOS
COMFAST CF-E110N v2
Download HotspotOS
HotspotOS image can be installed via the stock web GUI. Settings from the original firmware will be saved and restored on the new one, so a factory reset will be needed.
To do so, once the HotspotOS is flashed, enter into failsafe mode by pressing the reset button several times during the boot process, while the WAN LED flashes until it starts flashing faster. Once in failsafe mode, perform a factory reset as usual.
The U-boot bootloader contains a recovery https server to upload the firmware.
Push the reset button while powering the device on and keep it pressed for >10 seconds. The recovery page will be at https://192.168.1.1
COMFAST CF-E120A v3
Download HotspotOS
HotspotOS image can be installed via the stock web GUI. Settings from the original firmware will be saved and restored on the new one, so a factory reset will be needed.
To do so, once the HotspotOS is flashed, enter into failsafe mode by pressing the reset button several times during the boot process, while the WAN LED flashes until it starts flashing faster. Once in failsafe mode, perform a factory reset as usual.
The U-boot bootloader contains a recovery https server to upload the firmware.
Push the reset button while powering the device on and keep it pressed for >10 seconds. The recovery page will be at https://192.168.1.1
COMFAST CF-E316N v2
Download HotspotOS
COMFAST CF-E320N v2
Download HotspotOS
COMFAST CF-E355AC v1
Download HotspotOS
COMFAST CF-E355AC v2
Download HotspotOS
COMFAST CF-E375AC
Download HotspotOS
COMFAST CF-E380AC v1
Download HotspotOS
COMFAST CF-E380AC v2
Download HotspotOS
COMFAST CF-E385AC
Download HotspotOS
COMFAST CF-E520N
Download HotspotOS
COMFAST CF-E530N
Download HotspotOS
If you need help with configuration, please go to starthotspot.com and contact our tech support. We’ll be glad to help you.